I was very dissatisfied with the whole experience, not only was the room unclean, they neglected to tell us there was a facility fee in the room charge but also charged me an additional 50 dollars which was claimed to be a deposit that would be refunded upon check out. I call to the front desk to be put on hold for a supervisor (Katie I believe) who quickly responded that this was untrue and that i was making everything up to receive something free.Also stated that if i wanted it clean I would have to wait till housekeeping came in the next morning. The shower still had water marks from the last people who had stayed, and a wet wash cloth was draped on top of the shower curtain. 2 of the towels had what i'm assuming was blood on them laying in the bathroom floor under the sink. My husband and I stayed with this hotel for his birthday only to walk into a room that was unclean.
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